Shipping + Returns

We want to make your online STUDIO 651 shopping experience an enjoyable one. We understand that this means packaging and processing your items quickly and accurately. You will receive an email notification with shipment tracking information within 2 business days of placing your order.  All merchandise is carefully pulled and packaged by the team in our Wyoming, ON shop.

CUSTOM SIGN ORDERS

Our custom sign orders have a 3-4 week turnaround, we will be in contact with you via the email you provide for any questions and send a shipping notification email as soon as it is finished. 

CANADIAN SHIPPING

 In-store Pick-up – Free

Simply select “Pick-Up In Store” at checkout. We will notify you within 24 hours when your package is ready.

 Standard Item Shipping

 Orders Over $100 - Free - use CODE OVER100.

 Orders Under $100 - standard rates apply.

Standard items include items such as baby items, linens, pillows, clothing, candles, tabletop, bath and body, accents and accessories. Any large or fragile item(s) excluded from this offer are indicated as so on the item page. (Ie: most signs are heavier and large so they will be subject to a larger shipping fee) 

CONTINENTAL UNITED STATES SHIPPING

Standard Item Shipping - $20.00

Standard items include items such as baby items, linens, pillows, kitchenware, candles, tabletop, clothing, bath and body, accents and accessories. Any large or fragile item(s) excluded from this offer are indicated as so on the item page.

DUTIES AND TAXES

Outside of Canada, we do not charge sales taxes, although you may be liable for import duties on some items. You are responsible for paying the import duties to your country.

OUR RETURN POLICY

 In-Store Purchases

Changed your mind? We are happy to offer a return for store credit within 30 days of your purchase with the original receipt. The item must be received and inspected by STUDIO 651 staff to be in the same condition it was sold in. A store credit will be issued to you in the form of a gift card. This gift card never expires, and can be used on any future purchases.  

We do not offer refunds.

Sale items are a final purchase and are not eligible for a return for store credit.

 On-line Purchases

We are happy to offer a return for store credit within 30 days of the purchase with the original receipt. The item must be received and inspected by STUDIO 651 staff to be in the same condition it was sold in and in the original packaging. Please send return merchandise to our brick & mortar location at 647 Broadway Street, Wyoming, ON N0N 1T0. Your reciept must be included in the shipment. A store credit will be issued to you in the form of a gift card. This gift card never expires, and can be used on any future purchases. Shipping fees are non-refundable.

We do not offer refunds.

Sale items are a final purchase and are not eligible for a return for store credit.

We invite anyone who has made an online purchase that they wish to return to contact us using our contact us form. Please reference your order number, name, contact information & item purchased.

 If you have any questions regarding our shipping or exchange policy, please contact us at studio651wyoming@gmail.com